How long does a landlord have to fix heating?

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Direct answer

There is no single fixed deadline for every heating repair. The landlord must act within a reasonable time after notice, and complete heating loss in cold weather can require urgent or same-day action, especially where children, disability, illness, or older people are affected.

The legal test is not a universal 24-hour or 7-day rule. It depends on the defect, the season, health risk, whether hot water is also lost, and whether temporary heating or alternative accommodation is needed.

Tell the landlord the date heating failed, whether hot water works, the indoor temperature if known, who is affected, and any boiler error code. Send photos or video where helpful and keep all responses.

If the landlord ignores urgent heating loss, contact council Environmental Health and get housing advice. Keep paying rent unless advised otherwise, because rent arrears can create a separate possession risk.

Legal information scope

This is legal information for private renters in England, not legal advice. Court outcomes depend on the documents, dates, evidence, and any procedural steps actually taken.

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Sources used for this guide

These are primary legislation and public guidance sources that support the legal-information framework used on this page.

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Common questions

Does a landlord have 24 hours to fix heating?
Not as a universal rule. Complete heating loss in winter can require very fast action, but the legal framing is reasonable time based on urgency and risk.
What if heating and hot water both fail?
That is usually more urgent. Report both issues clearly and ask for inspection, temporary measures, and a repair date.
Can I withhold rent for no heating?
Withholding rent is risky and can create arrears. Get advice first and focus on written notice, evidence, council escalation, and a formal repair letter.

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