Find out what you can do if your landlord is not fixing the problem.

Reviewed by the Get Renters Rights teamRules last reviewed How we build these checkers

Review whether a repair problem has been reported, whether the delay matters, and whether health risk or council escalation may be relevant.

Scope of this checker

Covers landlord repair response, delay, damp or mould, health impact, and council escalation indicators in England. It does not replace a surveyor or environmental health inspection.

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Sources used for this guide

These are primary legislation and public guidance sources that support the legal-information framework used on this page.

Common questions

What repairs is my landlord responsible for?
Under Section 11 of the Landlord and Tenant Act 1985, your landlord must keep in repair the structure and exterior of the property, and the installations for water, gas, electricity, sanitation, and heating. The Homes (Fitness for Human Habitation) Act 2018 adds a separate duty requiring the property to be fit to live in throughout the tenancy.
How long does a landlord have to fix a repair?
There is no fixed legal deadline, but repairs should be done within a reasonable time. Urgent issues like no heating in winter should be addressed within days. Non-urgent repairs are generally expected within weeks, not months. If the home is unsafe or unfit, you may also have a direct court claim under the Homes Act 2018 rather than waiting only on the landlord's repair timeline.
Can I withhold rent if repairs are not done?
Withholding rent is risky and can lead to eviction proceedings. Instead, you should report the issue in writing, contact your local council environmental health team if the landlord does not act, or seek advice from Shelter (0808 800 4444) or Citizens Advice.
What if the issue is damp or mould?
Damp and mould caused by structural problems are usually the landlord's responsibility. Condensation caused by normal living may not be. This checker now screens both for ordinary repair delay and for whether the home may be unfit under the Homes (Fitness for Human Habitation) Act 2018.
Is this legal advice?
No. This tool provides general legal information based on UK housing legislation. It is not a substitute for professional advice. If your landlord is ignoring a serious repair issue, contact Shelter (0808 800 4444) or Citizens Advice for support.

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