This Section 21 requirement appears met: any prohibited payment or holding deposit had been repaid
Direct answer
That helps on this branch, but the rest of the Section 21 chain still matters.
Legal basis for this outcome
This outcome is based on Tenant Fees Act 2019, section 17. Because any prohibited payment or holding deposit had been repaid, this single requirement appears met on the facts entered, but other Section 21 requirements can still make the notice invalid.
Legal conclusion: No obvious issue identified. Confidence: Medium confidence.
How the checker uses this point: Once the payment issue is cured, the checker keeps testing the notice against the remaining rules.
Why it matters legally: A landlord cannot usually rely on Section 21 while a prohibited payment or unlawfully retained holding deposit remains outstanding.
What could change the answer: The answer can change if the landlord can prove an equivalent prescribed notice, earlier service of the document, or a later corrected document. If the tenant only has part of the paperwork, the omitted pages may matter.
What to gather
- The full notice bundle, including every page and attachment served with it.
- Email attachments, WhatsApp messages, or covering letters showing what documents were sent and when.
- Any later replacement document or corrected notice, if one was served.
What to do next
- Treat this as one point in the chain, not as a final answer on the whole notice.
- Run the full Section 21 checker because other defects may still matter.
- Keep the underlying documents in case the landlord's evidence differs from what you were told.
Free checkers
- Re-run the checker
Run the full Section 21 checker again to test this point with the rest of the notice chain. - Can my landlord evict me?
Read the broader eviction guide if the landlord may switch routes or has already started court action.
Related guidance inside this topic
- If your next step turns on legacy Section 21 notice rules, read Section 21 validity guides.
- For the dates, forms, and evidence behind legacy Section 21 notice rules, see Section 21 notice checker before you respond.
- If this issue overlaps with legacy Section 21 notice rules, check England tenant rights guide to compare the legal tests.
- For a fuller breakdown of legacy Section 21 notice rules, use Section 21 invalid guide for the underlying rule set.
- If you need the route-specific rules on legacy Section 21 notice rules, start with Section 21 transition rules so you can check the dates and documents against your own case.
Sources used for this guide
These are primary legislation and public guidance sources that support the legal-information framework used on this page.
- Housing Act 2004
Primary statute for tenancy deposit protection, HMO licensing, and local authority housing hazard enforcement. - GOV.UK: tenancy deposit protection
Government guidance on deposit protection schemes, deadlines, prescribed information, and dispute routes. - Housing Act 1988
Primary statute for assured tenancies, Section 8 possession notices, Schedule 2 grounds, and legacy Section 21 rules.
Related articles
- Renter questions answered
Plain-English answers to the most-asked questions from private renters in England: eviction, deposits, rent increases, repairs, illegal eviction, and pets. - Old rules vs new rules after May 2026
The side-by-side transition guide for Section 21, Section 8, rent increases, and periodic tenancies after 1 May 2026. - Renters' Rights Act 2026: complete guide
The main reform guide covering Section 21 abolition, Section 8, rent increases, pets, and private rented sector enforcement changes. - What replaces Section 21?
Section 21 has been replaced by Section 8 under the Renters' Rights Act 2025. Landlords must now prove a legal ground to evict. - What happens if you do not leave after Section 21?
Plain-English guide to what a Section 21 notice means, what happens after expiry, court, bailiffs, and when to act.
Common questions
- Does "any prohibited payment or holding deposit had been repaid" automatically decide the whole notice?
- No. This page isolates one legal condition from the full Section 21 chain. A legacy notice can still rise or fall on other dates, documents, deposit issues, licensing points, or retaliatory-eviction facts.
- What evidence usually matters most?
- The full notice bundle, including every page and attachment served with it. Email attachments, WhatsApp messages, or covering letters showing what documents were sent and when. Any later replacement document or corrected notice, if one was served.
- What should I do next?
- Treat this as one point in the chain, not as a final answer on the whole notice. Run the full Section 21 checker because other defects may still matter. Keep the underlying documents in case the landlord's evidence differs from what you were told.
Use the interactive checker on getrentersrights.com for the full step-by-step result.