My landlord never sent prescribed information for my deposit

Direct answer

Failure to serve prescribed information within 30 days breaches HA 2004 s.213(5). You can apply to the county court for the deposit back plus a 1-3x penalty under s.214, and the breach blocks any legacy Section 21 notice.

This page provides general legal information for renters in England. It is not legal advice. For advice on your specific situation, call Shelter on 0808 800 4444 or contact your local Citizens Advice.

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Related guidance inside this topic

  • If your next step turns on legacy Section 21 notice rules, read Section 21 validity guides.
  • For the dates, forms, and evidence behind legacy Section 21 notice rules, see Section 21 checker before you respond.
  • If this issue overlaps with section 13 rent increase rules, check rent rise checker to compare the legal tests.
  • For a fuller breakdown of landlord repair duties, use landlord repairs checker for the underlying rule set.
  • If you need the route-specific rules on legacy Section 21 notice rules, start with Section 21 transition rules so you can check the dates and documents against your own case.

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Common questions

My landlord never sent prescribed information for my deposit
Failure to serve prescribed information within 30 days breaches HA 2004 s.213(5). You can apply to the county court for the deposit back plus a 1-3x penalty under s.214, and the breach blocks any legacy Section 21 notice.

Use the interactive checker on getrentersrights.com for the full step-by-step result.