Your Section 21 notice needs checking: prescribed information explained when the deposit could be retained

That helps on this component, but the full prescribed-information chain still needs checking.

Legal basis for this outcome

This outcome is based on Housing Act 2004, sections 213 to 215. Because the prescribed information explained when the deposit could be retained, the point needs checking alongside the dates, documents, and other Section 21 requirements before you can treat the notice as safe or defective.

Legal conclusion: Possible issue identified. Confidence: Medium confidence.

How the checker uses this point: The checker clears this component and then looks at the rest of the deposit-information checklist.

Why it matters legally: The prescribed information should explain when the deposit may be retained and how the dispute route works. That is part of the statutory information package, not optional background.

What could change the answer: The answer can change if the landlord can prove an earlier protection date, an earlier service date for prescribed information, or a proper return of the deposit before service. If the paperwork is incomplete, the underlying scheme record often changes the analysis.

What to gather

  • Deposit protection certificate, scheme confirmation, or screenshots from DPS, MyDeposits, or TDS.
  • The date the deposit was paid and the date it was protected or returned.
  • The prescribed information pack and any email or letter that served it.

What to do next

  • Keep the notice and supporting documents together so you can test the full chain, not just this point.
  • Run the full Section 21 checker to see whether this combines with other issues.
  • If the landlord starts court action, keep the evidence ready for a defence or advice appointment.

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Common questions

Does "the prescribed information explained when the deposit could be retained" automatically decide the whole notice?
No. This page isolates one legal condition from the full Section 21 chain. A legacy notice can still rise or fall on other dates, documents, deposit issues, licensing points, or retaliatory-eviction facts.
What evidence usually matters most?
Deposit protection certificate, scheme confirmation, or screenshots from DPS, MyDeposits, or TDS. The date the deposit was paid and the date it was protected or returned. The prescribed information pack and any email or letter that served it.
What should I do next?
Keep the notice and supporting documents together so you can test the full chain, not just this point. Run the full Section 21 checker to see whether this combines with other issues. If the landlord starts court action, keep the evidence ready for a defence or advice appointment.

Use the interactive checker on getrentersrights.com for the full step-by-step result.