Get in touch

A real person reads every email. The fastest way to reach us — whether it's a privacy request, a bug, a correction to the legal logic, or a question about a paid report — is info@getrentersrights.com.

Email us at info@getrentersrights.com. We usually reply within a working day.

To help us reply quickly, please tell us which checker or page you were using (a URL is ideal), what you did, what you expected, and what actually happened. For paid-report questions, include the email you used to pay.

Please don't send confidential personal documents, tenancy agreements, or sensitive ID over email unless we ask for them. We only need the minimum to help.

We can't give legal advice by email. If your situation is urgent — court papers, a lockout, threats, or immediate homelessness — please contact Shelter on 0808 800 4444, Citizens Advice on 0800 144 8848, or 999 if you're being locked out or threatened right now.

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